Privacy Policy

1. Introduction

Welcome to the Privacy Policy for NH Web Design ("we", "our", or "us"). We operate under the domain nhwebdesign.co.uk and are committed to protecting and respecting your privacy in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

When you contact us via the contact form on our website, we collect personal information that you voluntarily provide, which includes:

• Full Name
• Email Address
• Phone Number
• Any project details or message contents you supply

3. How We Use Your Information

We use the information collected from you strictly for the following purposes:

• To respond to your direct project inquiries or service messages.
• To carry out our obligations arising from any contracts entered into between you and us.
• To provide you with information regarding our website design, graphic design, branding, or web application services.

4. Cookies and Third-Party Processors

We use third-party services on our website to ensure functionality, security, and performance tracking. These processors may set cookies or handle your data:

• Formspree: Our contact forms are processed securely through Formspree. Data submitted through forms is transmitted and stored on their servers to allow us to read and respond to your enquiries.
• Cloudflare Turnstile: We utilise Cloudflare Turnstile for anti-bot validation and security. Turnstile processes telemetry signals (like browser features) to detect automated spam attempts without tracking personal user habits.
• Google Analytics (GA4): With your consent, we use Google Analytics 4 to collect anonymised data about how visitors interact with our website (pages visited, session duration, device type). This helps us understand and improve our site. No personally identifiable information is collected by Google Analytics. Data is processed by Google LLC and may be transferred to servers in the United States under Google's standard data transfer mechanisms.

4a. Cookie Consent & Your Choices

When you first visit our website, you will be presented with a cookie consent banner. We only activate Google Analytics cookies after you explicitly accept. If you decline, no analytics cookies are placed on your device.

Your preference is stored in your browser's local storage. You can withdraw or change your consent at any time by clearing your browser's local storage for this site, which will cause the consent banner to reappear on your next visit.

The cookies we use or may use are:

5. Data Retention & Security

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements. We implement strict digital safeguards to ensure your form data remains confidential and secure against unauthorised access.

6. Your Legal Rights

Under the UK GDPR, you have the right to access, correct, restrict, or request the erasure of the personal data we hold about you. If you wish to exercise any of these rights, please contact us using the details below.